In simple words, the travel industry is one of
the largest service industries in the world and equally important for people.
This is used for the movement of people from one location to another such as
transportation. Along with the transportation facility, it also includes the
services required by people when they reach on the destination like
accommodation, food, beverage, entertainment, etc. It is very close to the
hospitality industry.
In this digitization era, technology plays a
vital role. It has the capacity to increase the business and improve customer
experience. The travel industry is also evolved with technology. It has made traveling much easier and more
convenient. Planning a trip is a
time-consuming process, but with the help of the internet, people will save
time.
As we all depend on the internet when we plan to
travel. We just open numerous websites or apps, start to search, and book
accordingly. This all is so easy. Isn’t? But do you ever think about how the
travel industry used to work when there is no internet? No? Well, let us try to
explain the traditional travel industry when there is no internet available,
still the industry work so well.
In an earlier era, there were travel agencies
where travelers visit to plan their vacation.
A travel agency works like an agent who sells travel products and
services on behalf of suppliers. They can provide service for outdoor travel
including airlines, car rental, and, railway tickets. A traveler was provided
their requirements to a travel agency and they were book tickets on their
behalf.
In the new era, we see the changes. All the
destination information is available on the internet and many online agencies
working over this. The technology is so growing as a traveler can choose seats
according to their preference.
Now we move on to the hospitality services which
include hotel, beverage, food, entertainment, and much more. These all needed
when a traveler reaches on the destination. At the time when there is no
internet, the traveler was used to referring a guidebook or trusted on the
mouth-wording. They were going with the
suggestion made by their trusted family members and friends.
Also, the travel industry sold the travel
package to the person which includes all the hospitality services. They have
printed brochures which contain all the necessary information’s about the
destination. The brochures has details about hotels, services which are offered
by the hotel or list of entertainment/activities. The traveler could choose
with the help of the brochures. Sometimes, the travel agency may also gift some
the discount on the packages.
But, today we saw the break thought, with the
high-speed internet, a traveler may get the necessary information to plan a
vacation on a just click. The list of hotels and services are available on many
websites and apps. The most important benefit can be taken is comparing the
plan with others.
In the millennium time, publicity was one of the
important factors. How did people get to know about your travel agency
name? For this, the travel agent attends
many seminars, print ads on newspapers, radio, televisions, place hoardings on
the road, design pamphlets and distributed on public places, and many more. All
these ideas are time-consuming and expensive too. A travel agent was spending
high money on publicity and advertisements.
They also hire staff to do all the activities.
But the time is change now, with the help of the
internet, you just need an attractive website with as much as possible travel
information. Everything is available on a single platform which is less time
consuming and less money consuming. Also, a single person can handle
everything.
Technology is the demand now but it doesn’t mean
there was no work without the internet. This is some basic information about
the travel industry used to work when there was no internet. We hope this blog
helps you to get to know about rapid changes in the travel industry.
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